SENZU BEAN

Privacy Policy for Senzu Bean Clinic

Effective Date: December 1, 2023

Introduction

Welcome to Senzu Bean Clinic (“Senzu Bean”, “us,” “we,” or “our”). This Privacy Policy outlines our commitment to your privacy, as well as how we collect, use, and protect your personal information when you visit our website https://senzubean.ca.

Our Commitment to Your Privacy

At Senzu Bean Clinic, we are dedicated to keeping your personal information confidential. We have a strict policy of not giving, renting, or selling any personally identifiable information that we collect from you, our valued customer, to any organization or individual without your explicit consent.

Types of Personal Information We Collect

In the course of providing you with quality health care and tailored wellness services, we may collect the following types of personal information, to provide you with the best possible experience:

  • Contact Information: We may collect your name, email address, and organization when you fill out forms or create a user account. This information is used to activate your account, provide access to our services, and send you important notices.
  • Billing Information: If you subscribe to or purchase our services, we may collect credit card information for payment processing. Rest assured, we use secure, PCI-compliant methods for handling your credit card details.
  • Log and Device Information: When you visit our website, we automatically collect information about how you access our services, like your internet connection, browser type, and device information. This helps us optimize our services for your specific needs.
  • Cookies and Tracking Information: Our website uses cookies to improve your experience. Cookies are small files stored on your computer that help us understand how you use our site. You can manage cookie settings in your browser.
  • Social Media: If you log in to our services using a third-party service like Google or Facebook, we may receive some personal information from those services to make your experience smoother.

Why We Collect Personal Information

We collect personal information for specific reasons:

  • To provide and improve our services.
  • To communicate with you about our services, promotions, and updates.
  • To understand how our services are used and make them better.
  • To process payments if you subscribe to our services.
We never sell or trade your personal information, and we only share it as described in this Privacy Policy.

This information helps us identify you individually and provide the products and services that best meet your needs. We may also collect your IP address for marketing purposes to enhance your experience with us.

Purposes for Collecting and Using Your Personal Information

We collect and use your personal information for the following purposes:

  • To provide and improve our services.
  • To communicate with you about our services, promotions, and updates.
  • To understand how our services are used and make them better.
  • To provide the products and services you request.
  • To process payments if you subscribe to, or purchase our services.
  • To protect your health by offering appropriate advice, products, and services.
  • To provide accurate and up-to-date personal information to health plan insurers for claim processing, if applicable.
  • To inform you about products, services, professional consultations, and offers we believe may be of interest.
  • To meet professional, legal, and regulatory requirements.

Disclosure of Personal Health Information

In addition to communicating with you regarding your requests, we may disclose the personal information of clients under the following circumstances:

  • To health plan insurers, including government-funded programs, to process your payment claims accurately.
  • To your prescribing therapist for quality care and to protect your health.
  • To individuals with written authorization from you, limited to the purposes specified in the authorization.
  • As required by regulatory authorities where the law mandates such disclosure.

Consent

By providing us with your personal information, you are granting Senzu Bean Clinic consent to use and disclose your information as described above. We may also seek your consent for other purposes from time to time. If you do not wish to provide consent for specific uses, please notify us, and we will make a note in your file. However, refusal to provide consent for necessary product or service delivery may affect our ability to fulfill your requests.

Accuracy

To protect your health and maintain accurate records, we may ask you to verify your personal information with each request presented. Any necessary corrections will be promptly made to your file.

Safeguards

We have implemented industry-recommended electronic security measures and other safeguards designed to protect personal information against unauthorized access, disclosure, alteration, destruction, or use.

Access

You have the right to access the personal information held in your file and request corrections. To access your file, please send a written request to Senzu Bean Clinic. We will respond to all written requests within a reasonable timeframe. If access is denied for any reason, you will receive a written explanation.

International Data Processing

Please note that some of our operations and those of our service providers may be located outside of Canada, including the United States. Personal information may be sent, stored, and processed in these locations. While we take measures to protect your data, note that foreign governments may require organizations to provide information, including personal data, without notice or consent.

Changes to this Privacy Policy

This Privacy Policy is effective as of December 1, 2023, and will remain in effect except for any future changes. We reserve the right to update or modify this Privacy Policy at any time, and you should periodically check for updates. Your continued use of our services after any changes to this Privacy Policy will constitute your acknowledgment of the modifications and your consent to be bound by the updated Privacy Policy.

In the event of material changes, we will notify you through the email address you provided us or by prominently posting a notice on our website.

Contact Us

If you have questions or concerns about this Privacy Policy or our data handling practices, please contact us at:

• Email: [email protected]
• Phone: 905.513.8788
• Address: 7550 Birchmount Rd, Unit 203, Markham, ON L3R 6C6

Thank you for choosing Senzu Bean Clinic for your health and wellness needs. Your privacy and trust are of utmost importance to us.
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